Devices Trial Period
Devices made by Casa Futura Technologies (SmallTalk, Basic Fluency System, School DAF) sold to, bought from, or approved by a speech-language pathologist may be returned within 60 days for a 100% refund (except shipping costs). The customer has 60 days from the time he or she receives the device until he or she ships it back. Institutions that send a purchase order have 60 days to pay for the device or return it.
Devices bought by consumers directly from Casa Futura Technologies may be returned within 30 days for a 90% refund. The customer has 30 days from the time he or she receives the device until he or she ships it back. Shipping costs are not refundable.
Apple devices sold by Casa Futura Technologies with MPiStutter or iParkinsons software installed have the same trial period as devices made by Casa Futura Technologies.
Casa Futura Technologies doesn’t accept returns more than three months after the date we shipped the device.
It is the customer’s responsibility to report items missing from the invoice or packing list.
Software Trial Period
Casa Futura Technologies is not able to accept returns or provide refunds for apps bought from Apple’s App Store. Please try our apps in a speech clinic before buying.
Seller warrants all merchandise against defects in material or workmanship for a period of one year from the date of invoice unless otherwise stated. Your only remedy under this limited warranty is repair or replacement of any item at no charge if seller determines that such item is in fact defective. This warranty does not cover damage to any item if, in our opinion, damage has been caused by improper customer assembly or modification, negligence, improper operation, misuse or abuse. Seller is not responsible for incidental or consequential damages, including, without limitation, lost profits and lost use of other goods even if advised of the possibility of such damage or if such damage could have been reasonably foreseen, except only in case of personal injury where applicable law requires such liability.
Accessories made by other companies are not warranteed by Casa Futura Technologies. Please return broken accessories to their manufacturers.